Today, all companies are tech companies; all CEOs are tech CEOs. Digital transformation puts technology at the core of business strategy. This approach can reduce operating expenses and inefficiency. It could even change the course of your business. With a unified model across business and technology, it’s easier to achieve future ambitions. The technology path you choose now will determine, more decisively than ever, your company’s success.

Transforming business processes and adopting new ways of working for agility and experimentation are crucial to success. What do your customers and employees need most, and how can digital processes help? Starting with these questions can create better processes across the board, whether that’s improving customer service through better data and analytics, moving key services to the cloud, or building sustainability across engineering, manufacturing, and supply chain functions.

As customer expectations and the pace of change increase, it’s necessary to introduce new ways of working coupled with modern engineering capabilities. Most companies are making suboptimal decisions about how to direct their tech investments. It all comes down to embracing change and innovation. Successful digital transformation is a radically different approach—one that sees technology as accessible and people as adaptable.

It’s important not to get locked into just one technology. By staying nimble and flexible, you can catalyze innovation in your company and more easily form ecosystem partnerships that drive speed and scale. A modular approach allows for fast and sustainable change and staying focused on customer needs is key.

Digital transformation affects all aspects of business. For it to work, the digital foundation, digital operations and a digitally skilled workforce collectively need the backing of leaders and a culture that is aligned on which new technologies to adopt and how best to integrate them into daily life. What should the future of work look like? How should roles and responsibilities evolve? In what ways can technology enable better knowledge sharing and collaboration? How can leaders be trained to communicate better, have greater empathy, and earn trust in a remote-work environment? Technology introduces new challenges for workers, but it can also solve many of them. To create sustainable change, companies often need to build new skills as employees work in new ways.